We BTA staffers field hundreds of complaints about Portland bike facilities and traffic problems every month. And we’re ok with this, but there are even better places to lodge some of that information. If there's a spot on your commute that you think is unsafe, or lacking some needed traffic control, or suffering from dangerous traffic or construction, call the appropriate road maintenance number listed below and let them know!

Portland

503-823-SAFE or safe@pdxtrans.org (traffic safety concerns)
503-823-5195 (parking enforcement - is someone parked in the bike lane?)
503-823-1700 (maintenance problems, like dangerous grates, gravel or obstructions in the bike lane, or light sensors that don’t read bikes)

Beaverton

Operations Department: Gary Brentano, Operations Director
Phone: 503-526-2220
Fax: 503-526-2535
TTY/TDD: 503-526-2534

Clackamas County

Debris/bike lane complaint line: 503-557-6391

Gresham

Jonathan David, Senior Planner
503-618-2321
jonathan.david@ci.gresham.or.us

Happy Valley

Rich Bellum, Public Works Director
503-760-3325

Lake Oswego

Maintenance Services: Jim Bateman, Street Superintendent
503-635-0280

Milwaukie

Kelly Sommers, Public Works Operations Director
503-786-7614

Multnomah County

Karen Schilling, Planning Manager
503-988-5050 ext. 29635

Alison Winter, Bike/Ped Program Director
503-988-5050 ext. 29637

Tigard

Vance Walker, Street Supervisor
503-639-4171
vance@tigard-or.gov

TriMet

Westside Express Service (Railroad crossings, bicycle access to trains and stations)
commuterrail@trimet.org, 503-962-2150

Bike locker information
bikelockers@trimet.org, 503-962-5854

Safety concerns, bicycle planning
Colin Maher, Bike Programs Manager
bikes@trimet.org, 503-962-5854

Washington County

Land Use and Transportation Department
Phone: 503-846-7623
Fax:503-846-7620
lutops@co.washington.or.us

West Linn

Gary Parkin, Engineering Department
503-722-5518

Sam Foxworthy, Transportation Division
503-742-8616

Vancouver, WA

CoV Operations Center
360-696-8177 (M-F)
24 Hour: 360-693-9302 (for emergencies)
Email: Kelly.Butler@ci.vancouver.wa.us

Todd Boulanger, Senior Planner
360-696-8290 ext. 8657
www.cityofvancouver.us.bike

Transportation Services
360-487-7700